Riverbed Reveals UAE Findings Of Unified Observability Survey

Dubai In advance of its participation at GITEX Global 2022, Riverbed today released the results of a recent survey conducted by renowned market research firm IDC. The poll’s findings showed that IT teams must improve the digital user experience while increasing overall organisational productivity. Based on the results of this survey, Riverbed is directing its attention during the event toward assisting clients in meeting this crucial market requirement, and it will showcase top Alluvio unified observability and Riverbed acceleration solutions. The Riverbed booth, CC2-26, in Concourse 2 at GITEX is where you can find them. This year’s theme for the booth is “Illuminate, Accelerate and Empower Every Digital Experience.

Mena Migally,  Regional Vice President, META at Riverbed said :

“The UAE and other countries in the region have clear ambitions to significantly grow their digital economies over the coming decade. But the challenge of an increasingly strained technical talent pool must be overcome if organisations are to deliver the flawless digital experiences that underpin this vision,At GITEX, we will demonstrate how Unified Observability empowers all IT professionals with insight that they can action upon, thus allowing senior IT leaders to direct their attention to strategic initiatives that drive business outcomes. This is especially important given our survey shows that 44% of UAE respondents agree their organisation struggles to hire and retain highly skilled IT staff.”


According to a recent study sponsored by Riverbed, IT teams are finding it difficult to effectively manage widely distributed digital infrastructures and provide digital experiences that live up to customers’ rising expectations. In the UAE, the poll of 1,400 IT workers in 10 countries found that:

  • 93% of respondents currently use observability tools yet 55% of them believe those tools are too narrowly focused and fail to provide a complete and unified view of their organisation’s operating conditions.

  • 53% said the lack of unified observability restricts the IT organisation’s ability to meet business requirements, and 52% said it makes their job and the job of their staff/peers more difficult.

  • 61% of respondents believe that their most well-trained IT staff spend too much time on tactical responsibilities, and 57% of respondents agree their organisation needs to find ways to enable lower-skilled IT staff to find and fix issues.

  • 60% of organisations use six or more discrete tools for IT monitoring and measurement,and 59% said the tool limitations hold back productivity and collaboration.

  • 56% of organisations have difficulty analysing correlations and 45% struggle to derive actionable insights.


“The demand for and participation at in-person events has rebounded this year so we expect a heavily attended show that will present us with the opportunity to engage with customers, partners, and prospects from across the region. We have set clear objectives for our presence at GITEX which include educating attendees and organizations on the importance of Unified Observability– a segment which is growing and set to be a US$19billion global market within a couple years,” concluded Migally.

The C-level IT executives (CIOs, CTOs, CDOs, etc.) are now in control of observability, and companies in the UAE are also investing more dollars in observability solutions. In the study, 86% of UAE participants indicated they would boost their observability budgets over the next two years, and 41% said their budget will increase more than 25%.



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