Zoom continues cloud partnership with AWS

Video conferencing giant Zoom will continue its multi-year cloud partnership with its preferred cloud provider Amazon Web Services (AWS).

Zoom will continue to leverage AWS’ cloud technology in compute, storage, content distribution, and security to maintain the quality of its data centers.

On top of that, Zoom and AWS will collaborate to develop new video conferencing solutions in order to deliver a smooth remote working and hybrid office experiences.

This could mean that Zoom may let go of its existing partnership with major cloud player Oracle. Just months ago, Oracle revealed that it is Zoom’s partner of choice for cloud operations. 

“COVID-19 changed everything for Zoom, putting demands on the company to meet the video conferencing needs of hundreds of millions of new participants around the globe, and AWS was there from the beginning to ensure Zoom could scale to meet these new requirements virtually overnight,” said Andy Jassy, CEO of AWS.

Over the past year, Zoom has grown on AWS to accommodate an increase from 10 million daily meeting participants in December 2019 to more than 300 million a day regularly since April 2020

“Faced with unprecedented global demand this past year, we’ve been able to handle it in significant part by running the substantial majority of our cloud-based workloads on our preferred cloud provider, AWS, and relying on AWS’s performance and scalability,” said Eric S. Yuan, the CEO of Zoom.

Back in August, Zoom opened its first data center in Southeast Asia with a new facility in Singapore to enhance its services in Southeast Asia.

By Jie Yee Ong, Tech Reporter

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Zoom opens first Southeast Asia data center in Singapore following exponential growth

Zoom Video Communications has opened its first data center in Southeast Asia with a new facility in Singapore.

The new data center in Singapore brings the video conferencing provider’s total to 18 facilities worldwide, Reuters reports.

The company also plans to hire more employees in Singapore, including engineers and sales staff, said Abe Smith, the Head of International at Zoom.

Zoom’s boom brings security concerns

Zoom’s video conferencing services have seen huge increases in users, as countless people across the world have been forced to work from home due to the coronavirus pandemic. 

Mr. Smith said there was a 65-fold increase in users of its free services and a tripling in paying customers in Singapore since January.

More than 400 schools in the city state have also been using the platform, particularly following the country’s circuit breaker in April.

But the company has also come under fire over privacy and security issues.

Security researchers this year discovered that Zoom rerouted some calls through its servers in China, despite some of these coming from outside the country, putting data localisation and privacy laws into question.

But Zoom said this took place in “extremely limited circumstances”. To rectify the concern, Zoom said it had taken its mainland China data centers off an approved list of backups for users outside China and gave users the option to choose where their calls are routed.

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