France’s Teleperformance opens cloud campus hubs across the Philippines

French business outsourcing company Teleperformance (TP) has opened three Cloud Campus hubs in the Philippines, covering the north and south of the country’s capital city Manila.

Its two sites, named TP Aura and TP Fairview, combines TP’s technology in cloud and analytics and will serve as operational command centers to respond to the demands of remote working in the Philippines.

“The Teleperformance Cloud Campus model was designed to help businesses who are looking at remote work as part of their growth plans in the new digital economy,” said Mike Lytle, CEO of Teleperformance USA, Canada, and the Philippines.

“It thoughtfully addresses the main concerns of companies for processes that are to be handled from a home environment, such as security, performance and control, and engagement of remote teams,” he added.

Mr. Lytle also pointed out that the Cloud Campuses also allows companies to ensure the health and safety of their employees, which remains a priority now and most certainly in the future, without compromising business continuity.

The Cloud Campuses in Philippines will also have tech-optimised training rooms for businesses to recreate the experience of onsite training, such as video conference systems, digital whiteboards, and wallboards with performance dashboards.

To monitor employees’ internet speed and pay more attention to any special needs, the Cloud Campuses will also have a dedicated employee dashboard and an IT Helpdesk Support platform.

Teleperformance entered the Philippines market in 1996. To date, the company has over 47,000 employees in the country in 22 business sites, including Metro Manila, Cebu, and Davao.