Lumen launches Managed Endpoint Detection and Response (MEDR) for Asia Pacific market

Lumen (formerly known as CenturyLink) has launched its Managed Endpoint Detection and Response (MEDR) service for businesses in Asia Pacific.

The new solution aims to keep organisations secure in a time when smart, connected devices are everywhere and workforces require remote access.

Lumen MEDR uses artificial intelligence to detect and identify threats on devices, including attacks and attempts that may have bypassed measures such as antivirus software and endpoint protection. Once identified, MEDR will launch a remediation in real-time and restore devices back to its original state.

“These endpoints create a larger and more vulnerable attack surface for cybercriminals, and they are highly susceptible to exploits,” said Cheah Wai Kit, the Director of Product Management (Security) at Lumen Asia Pacific.

According to Lumen, research has shown that more than 90% of successful data breaches begin with an attack on users.

“Lumen MEDR provides the first line of defense where it matters most, starting at the endpoints,” added Mr. Cheah.

Lumen MEDR also provides 24/7 customer service support to its clients.

Cybersecurity Collaboration with IDC Secure

Alongside this, Lumen has also announced a collaboration with IT services provider IDC to launch IDC X-Secure, an interactive security assessment tool to offer guidance to businesses on issues concerning digital security.

“As enterprises continue to pursue their digital transformation initiatives, they are starting to realise their limitations in fending off cyberthreats proactively. IDC is seeing a rise in organisations partnering with a managed security services provider to combat the evolving cyberthreat landscape,” said Simon Piff, Vice President of Security Practice at IDC Asia Pacific.

According to IDC’s semi-annual security spending report, investments in security-related products and services in Asia Pacific (excluding Japan) will reach US$28.2 billion by 2022, with spending on managed security services accounting for almost half of Asia Pacific’s cybersecurity market by 2023.

“As part of a robust security strategy, businesses need to have the visibility to detect and respond to attacks before they turn into breaches. This eventually reduces the time it takes to investigate, eradicate and contain incidents in their corporate environments,” added Mr. Piff.

IDC X-Secure will offer its expertise on cybersecurity’s global best practices, with peer comparisons and gap analyses to help IT professionals achieve cybersecurity requirements.

“IDC’s X-Secure dives into critical elements of businesses’ security strategy and provides IT leaders with practical scenarios and solutions to mitigate cyber risks,” concluded Mr. Piff.

Security services are also predicted to be the largest and fastest-growing segment with a value of US$6.3 billion, thanks to the rising use of managed services to fend off and respond to cyberattacks.

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Jie Yee Ong

Tech Reporter, W.Media