Malaysia’s Digi Telecommunications teams up with Boku to protect mobile users against cyberthreats

Malaysia’s Digi Telecommunications has teamed up with UK mobile payments and identity solutions provider Boku to protect users against cyberthreats.

Digi is the first mobile service provider in Malaysia to partner with Boku to launch mobile identity products that proactively protect its customers from cyber-hacks, account takeover attacks, SIM swap attacks, and other forms of digital fraud.

“We have in place stringent policies and procedures to ensure that our customers are safe and secure using any application online, including applying a broad set of data protection practices to safeguard their identities and prevent digital fraud such as account takeover,” said Praveen Rajan, Chief Marketing Officer of Digi.

As more companies continue to realise the necessity of advanced multi-factor authentication solutions in the wake of increased incidences of digital fraud and cyberattacks, there is a growing demand for mobile identity authentication services in Malaysia.

Digital service providers and their users are also increasingly being targeted by fraudsters who seek to extract money or other forms of stored value from accounts.

“This partnership with Boku is another layer of safety enabling our customers to have a seamless and worry-free online experience,” added Mr. Rajan.

Digi will integrate two of Boku’s services into its mobile number operations. The Phone Number Verification (Authenticate) service will request the user to verify their phone number directly on the device via its built-in wireless network connectivity. 

Next, the Reassigned Number (Detect) service will allow a merchant to check if a mobile number has been reassigned or recycled by the telecom service provider to another user.

Commenting on the partnership, Stuart Neal, Chief Business Officer for Identity at Boku, said: “We are honoured to partner with Digi to introduce a safer and more seamless digital world for mobile users in Malaysia. Extending our capabilities into Malaysia is a major milestone as we continue to expand globally.”

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Jie Yee Ong

Tech Reporter, W.Media

editor@w.media