SAP has revealed it will continue to support Hong Kong’s iconic tourist attraction, Ocean Park, in its digital transformation journey.

Going forward with the 11-year partnership, SAP will provide Ocean Park with their enterprise resource planning solution and SAP SuccessFactors, its cloud-based SaaS platform for human resource management.

“All businesses today are facing extreme challenges and an increasingly complex digital landscape. Organisations like Ocean Park that are transforming for the digital age by keeping their people at the centre of all of their decisions are the most agile and effective,” said Fabian Padilla Crisol, Managing Director of SAP Hong Kong.

The SAP ERP solution was used as a catalyst for cultural change at Ocean Park to connect their entire organisation and share information on a single centralised platform.

“When everyone has access to a wealth of neutral and unbiased information, we get better insights and can make better decisions. Tying this into our SuccessFactors platform helps us keep employees motivated, engaged and at the heart of everything we do,” said Mimi Fu, the Executive Director of Human Resources at Ocean Park.

Ocean Park currently runs SAP’s SuccessFactors Performance and Goals solution, and SAP’s Learning Management System. Added integration of SAP’s services is expected to increase the Park’s productivity, efficiency, and customer engagement. 

SAP SuccessFactors is one of the largest cloud-based HRM software providers in the world. Over 7,000 customers from 200 regions use SuccessFactors in their day-to-day HR operations.

By Jie Yee Ong, Tech Reporter

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