Salesforce one of the global leaders in CRM is collaborating with Vedantu. Vedantu leveraging Salesforce will bring the Vedantu Out of the World (VOW) experience to over 1 million students.
The deployment of Salesforce Sales Cloud, Service Cloud, Tableau, and Slack has enabled teams to deliver a holistic learning experience to students across the country at scale, the company said.
Vedantu offers LIVE online learning in India across K-12 and test preparation segments. Classes are delivered in a LIVE Real-time, interactive ONLINE learning environment.
Present in more than 10,000 cities and over 57 countries, with more than 35 million users every month, students can access free content, tests, and doubts, videos on Vedantu’s platform and its channels on YouTube. 1 million+ student attend LIVE classes every month on the platform with 2.1 crore+ hours of LIVE learning.
Salesforce technology supports Vedantu’s vision to transform the teaching and learning experience through the synergy of superior technology with worthy content and proficient teachers. The consolidated 360 views of student data across key businesses empower teams with seamless onboarding, delivering customised content, tracking student engagement and improving the overall student experience across all channels.
“Salesforce has helped us stitch Vedantu’s end-to-end Student Journey, helping us drive meaningful and contextual conversations with students and parents. It is helping us improve the learning experience of our students throughout their time at Vedantu and even beyond,” said Mohit Mathur, VP of Business Excellence, and Customer Experiences, Vedantu.
“India is a knowledge-rich country and technology, over the last two years, has shown the importance of making education ubiquitous. Digital education is here to stay and we are thrilled to be a part of Vedantu’s vision of making quality education accessible, and creating impact at scale in a country like India,” said Arun Kumar Parameswaran, SVP & MD – Sales & Distribution, Salesforce India.
Vedantu aims to leverage technology to get deeper insights into the household of each student, streamline the financing experience, leverage automation through chatbots and explore asynchronous collaboration with the teams to support students from anywhere. Vedantu has expansion plans to take the VOW experience to reach students in Tier 2 and 3 cities across the country.