Report: Singapore offers the best mobile experience in SEA
Published 13 March 2021
Singapore provides the best overall mobile experience in Southeast Asia, according to Tutela.
The data company recently released its 2021 Southeast Asia State of Mobile Experience report, ranking the network experience of users of each country’s mobile network operators across the region. Over 55 million smartphone speed and latency tests were evaluated between August 1, 2020 and January 31, 2021.
Singapore had the highest Core Consistent Quality in the region at 94.4 percent. It also has the highest Excellent Consistent Quality with 84.5 percent of connections having a network experience suitable for use-cases such as 1080p video streaming, real-time mobile gaming, and HD video calling.
Vietnam came in second for both Excellent and Core Consistent Quality at 86.1 percent. Indonesia, Thailand, and Malaysia follow with close Excellent Consistent Quality scores that are all above 50 percent, and Core Consistent Quality scores above 80 percent.
The Philippines, however, did not fare so well compared to its neighbours. Its Excellent Consistent Quality score was 45.7 percent, whereas its Core Consistent Quality was 69.5 percent.
“In such a geographically small and highly advanced nation, mobile users expect near-perfect mobile experience all of the time – and the test results were strong for all operators,” said Tom Luke, Vice President at Tutela.
“As 5G rollouts continue and more 5G-capable devices become available, all of this could change in the coming months and we look forward to seeing the impact that this has on the results for all operators,” he added.