Netcore Cloud, a customer engagement and Communications Platform as a service (CPaaS)/ communications company, has partnered with Amazon Web Services, Inc (AWS) to build modular systems based on demand, manage hyper-scaling, and lower equipment and maintenance costs.
It will also offer Netcore Cloud’s global customer-base access to software and platforms from the AWS ecosystem, skilled support for services, and the benefits of global infrastructure, according to reports.
Currently working with AWS in a hybrid model, Netcore Cloud will migrate more workloads to reduce its dependency on private clouds. The company aims to achieve high uptime using AWS services across multiple geographies resulting in a better customer experience.
Netcore Cloud believes that AWS can boost its cloud-first strategy by helping them to build business-based systems (offered as individual services), manage hyper-scaling, lower equipment and maintenance costs, and provide access to software and platforms in the AWS ecosystem, skilled support for services and access to global infrastructure.
Access to APN and ACE
In addition, the collaboration will allow Netcore Cloud access to the AWS Partner Network (APN) and the APN Customer Engagements (ACE) Program helping Netcore Cloud drive successful customer engagements with AWS. The partnership also provides opportunities for collaboration with AWS business and Marketing teams and ensures technical support for co-selling with AWS.
“We are fueling our growth by expansion into multiple markets and geographies. Amazon Web Services’ proven reliability, security, and comprehensive cloud capabilities have encouraged our decision.
This collaboration allows us to cater to different geolocation customer demands efficiently. AWS will help us reach clients across geographies seamlessly and meet their expectations regarding data localisation, security, and compliance. Moving workloads to the cloud will enable us to seize new market opportunities quickly, enhance security and address the needs of the customers better,” said Kalpit Jain, Group CEO, Netcore Cloud.
“Netcore is transforming the way brands use data through various phases of the customer lifecycle, using AWS to accelerate its innovations,” said Tim Barnes, Director of Worldwide Solutions for Advertising & Marketing Technology at AWS Inc.
He further added that by taking advantage of AWS’s global infrastructure footprint in the cloud and its broad selection of cloud-based analytics and machine learning services, Netcore engineering teams can reduce development time and deliver new customer experience solutions to its global customer base more quickly.
“Through this collaboration with AWS, Netcore will be able to accelerate the pace of its cloud migration as well as the implementation of its Cloud-first strategy,” said Praveen Sridhar, Head of ISV segment, AISPL.
The report further added that this agreement will enhance Netcore Cloud’s digital-first marketing offerings optimising the user experience with search optimisation, Artificial Intelligence, and Machine Learning.