Less than a fortnight after an Azure outage and a faulty Crowdstrike update dealt a twin blow to transportation and banking services in many parts of the world, Microsoft, on Tuesday, suffered yet another outage when its Microsoft 365 services showed “access issues and degraded performance”.
Microsoft 365 includes popular productivity tools like Word, Excel, and Outlook. According to some media reports, the outage impacted the Microsoft 365 admin center, Intune, Entra, Power BI, and Power Platform services. However, SharePoint Online, OneDrive for Business, Microsoft Teams, and Exchange Online were reportedly not affected.
The company took to X (formerly Twitter) on Tuesday morning (local time) and posted, “We’re currently investigating access issues and degraded performance with multiple Microsoft 365 services and features,” directing people to the admin center for more updates.
Later in the day, Microsoft said, “Starting approximately at 11:45 UTC on 30 July 2024, a subset of customers may have experienced issues connecting to Microsoft services globally.” It explained the ause of the outage saying, “An unexpected usage spike resulted in Azure Front Door (AFD) components performing below acceptable thresholds, leading to intermittent errors, timeout, and latency spikes.”
At the time of filing this story, the issue had reportedly been resolved.