Lumen (formerly known as CenturyLink) has expanded its Cisco Hosted Collaboration Solution (HCS) to Europe, the Middle East and Asia Pacific regions, making the service globally available.
Powered by cloud technology, Cisco HCS will deliver subscription-based, as-a-service solutions to businesses, including simplified IP-based voice, video, and messaging services.
With these enhancements, businesses utilising Lumen are able to scale Cisco HCS solutions to increase IT flexibility, boost work efficiency, and simplify network management to deliver high-quality services to their customers.
“It’s no longer a luxury to support collaboration needs for employees trying to work in a new world – it is essential to the new work experience,” said Craig Richter, Senior Director of Product Development at Lumen.
Delivered by Lumen, Cisco HCS service includes the full Cisco user experience with several levels of redundancy.
“Cisco HCS brings industry-leading capabilities to the Lumen portfolio, so now we can bring great customer experiences and quality end-to-end service to a global customer base more in need of it than ever,” added Mr. Richter.
Cisco HCS on Lumen was previously only available in North America when it was launched in 2014.
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