LG to collaborate with Qualcomm for 5G cars

South Korea’s LG Electronics (LG) has partnered with US wireless technology company Qualcomm to develop 5G automotive platforms.

Both LG and Qualcomm will jointly establish a research center in Seoul, South Korea to develop 5G for vehicles and Cellular Vehicle-to-Everything (C-V2X) technology, the company said.

“LG plans to lead the next-generation vehicle components market by combining our experience in automotive communication technologies with Qualcomm’s advanced connected solutions from LTE to 5G,” said Kim Jin-yong, Executive Vice President of LG’s Vehicle Components Smart Business Unit.

Kim says that the company is confident that the combined research strength of both companies will yield significant benefits that would not be achieved through independent work.

The 5G platform is expected to be able to connect vehicles to nearby base stations and perform a variety of next-generation functions, including smart navigation, real-time broadcasting, and making emergency calls through in-vehicle communication.

Nakul Duggal, Vice President of Product Management at Qualcomm, said that the partnership with LG demonstrates both parties’ commitment to the development of advanced solutions for safe, connected, and increasingly autonomous vehicles.

“With the automotive industry on a clear path to 5G, we look forward to working together with LG to meet the demands of today’s drivers and advance the commercialization of C-V2X technology in next-gen vehicles,” he added.

Are data centers still necessary in Southeast Asia’s cloud computing era?

Southeast Asia is moving into an era of cloud computing, with rapid growth bringing the market value to a staggering US$40.32 billion by 2025

With data centers often seen as a separate data center storage option to the cloud, this begs the question: Are data centers still necessary in Southeast Asia’s cloud computing era?

This year, we have already seen Nokia agree to migrate all its data centers, servers and software applications onto Google Cloud. And by next year, Cisco predicts cloud data center traffic will represent 95% of total data center traffic.

Migrating to cloud offers flexibility, fast innovation, third party maintenance and on demand scalability for businesses looking to digitally transform without the need to maintain their own server room or wait to continuously add more servers into a traditional data center.

But it is a myth to think that data centers won’t be necessary in a cloud computing future. After all, the third party cloud providers will need somewhere to store all your data.

That’s why the number of hyperscale data centers is expected to reach 628 globally by 2021, compared to 541 this year.

“All cloud computing in the ecosystem requires data centres as a fundamental infrastructure. As more and more data are being produced every day in the age of digital transformation, physical data center infrastructure is required to support this growth. Without data centers, cloud computing on a national or regional scale is impossible,” said Supparat Singhara Na Ayutthaya, the Chief Executive Officer at ST Telemedia Global Data Centres (Thailand).

Whether you’re using Google Cloud in Indonesia, AWS in Singapore, or Microsoft Azure in Malaysia, these public cloud providers will need to create availability zones or build data centers in the country to meet the varying data localisation and protection laws and regulations.

“Each country in Southeast Asia has its own laws and regulations to comply with. Understanding the laws and regulations of the local market is the very first step prior to market analysis. Subsequently, customers need to ensure that their data center operators have a global track record in designing, constructing and operating state-of-the-art, carrier-neutral data centres and are attuned to the needs of end users,” added Mr.Singhara.

ST Telemedia Global Data Centres (Thailand) are building Bangkok’s first hyperscale data center campus in response to the country’s growing digital requirements for connectivity, low latency and data processing.

Many data center operators do not see cloud providers as their competitors, rather they can be their customers, as the demand for hybrid cloud solutions is exponentially growing to meet the needs for users who are looking for the advantages of cloud coupled with the hardware customisability, control and greater compliance offered by on-premise data center infrastructure.

“We don’t feel that Princeton Digital Group competes with cloud service providers, rather they are our customers,” said Stephanus Tumbelaka, Princeton Digital Group’s Managing Director of Indonesia.

In fact, the entry of cloud providers into emerging markets like Indonesia, the Philippines, Malaysia, Thailand and Vietnam can mean positive growth opportunities for data center providers.

“Cloud providers have taken over 70% of new data center space in the Asia Pacific market recently. Cloud providers such as AWS, Microsoft, Google are key data center buyers, while Chinese cloud providers such as AliCloud, Huawei, Tencent are matching up to leading American competitors in terms of their demand for data center space. These generate huge demand for both colocation space and dedicated hyperscale data centers for the cloud providers in this region. Having cloud providers as tenants is definitely a key target for data center colocation providers,” said Chang Cho, CEO at ONION software and ONION technology. 

“We see it as a positive sign when cloud organisations start to enter the market because it actually means the market is going to move, not just for them, but for data center providers like ourselves,” said Carolyn Harrington, the Chief Operating Officer of SpaceDC.

All organisations have different needs and fast-growing data consumption, so with digital infrastructure options like public cloud, private cloud, hybrid cloud, multicloud, traditional data centers, colocation data centers, edge data centers, hyperconverged infrastructure and more, these organisations have greater choice and opportunity to digitally grow their business.

And with increasing accessibility of high data consuming technologies like cloud computing, 5G, artificial intelligence and the Internet of Things, data centers of all kinds will be crucial to enable the next wave of digital transformation.

That’s why the Southeast Asia data center market will be one of the fastest growing, with a compound annual growth rate of up to 14% at a value of US$3.5 billion or more.

 

Interested in learning more about Data Centers? Join us at Digital Week: Southeast Asia, where we’ve gathered ASEAN’s best and brightest to cover everything from datacenter deployment to digital banking. This 4-day virtual conference will enable you to network with 7000+ Senior IT Leaders across the Malaysia, Indonesia, Singapore, Vietnamese, Philippines, and Thailand markets.

Registration is open–Join the conversation today!

Socomec energises Singapore with a powerful UPS training course

Socomec, an industrial specialist in low voltage electrical networks, are committed to training the next generation of talents with an electrifying course on uninterruptible power supplies (UPS) in Singapore.

The course is part of Socomec’s wider Corporate Social Responsibility to give back to Singapore society, which has provided them with a conducive environment to enable businesses to thrive in the emerging economic bloc.

“We believe paying it forward is important, and one of the meaningful ways is to nurture the next generation of talents to continue this stream of skilled resources which underpins the very existence of this favourable environment,” said Andy Ng, General Manager of Singapore, Socomec.

The training course, in partnership with an educational institution in Singapore, is designed to cover three elements of understanding of why UPS systems are required and its importance in keeping an effective maintenance regime to reduce downtime, which is crucial for facilities like data centers.

First, the customised course focuses on theory and design, followed by operations, and finally hands-on experience with an opportunity to touch and feel a real UPS. Trainees are given an opportunity to understand the subject matter in greater depth, enabling them to make an objective-specific decision for their careers.

Overall, the training course is intended to enable employment, upskill and equip the future workforce with a strong and competitive skill set to sustain the widely talked about UPS industry and bring benefits across the value chain.

“Education builds knowledge, and knowledge develops skills and capabilities in people which translate into higher employability for them. This could unexpectedly bring to light hidden talents and capabilities which can positively contribute to the industry,” said Andy.

While Socomec does not expect anything in return, as the training does not guarantee surety of employment, the training gives back to society by providing a formative challenge for Socomec’s trainees, business partners and distributors.

“We received feedback that the course has helped to sell our product better, which is a testament to the efficacy of our training. We will continue to invest effort to ensure our training is relevant and current to the market evolution,” added Andy.

On top of the training course, Socomec also implements an ambitious internal training policy and a motivating approach to skills management for its staff.

“We are open to employ non-experienced individuals and will invest effort to train them on-the-job. For any shortcomings of our employees, we do not penalise. We take every bad experience as a learning experience to train our employees, so that they learn from it and become better,” said Andy.

This corresponds with Socomec’s credo of being socially responsible by taking care of the industry and its people.

Committing to a better world

As part of Socomec’s Corporate Social Responsibility, they have commitments to bettering the economy, their staff, the wider community, and the environment.

“We operate in a world intricately interlaced, having formal Corporate Social Responsibility guides corporations to run responsibly. Our CSR is contributive, collective, cohesive, and naturally requires an ethos that we believe in, which enables us to continue giving without expectations of returns,” said Andy.

Socomec achieves its economic commitments by optimising growth through a medium to long-term approach to decide their strategy and a growth model that favours profitability and use of equity capital.

The independent group also has an ambitious quality policy to ensure customer satisfaction by focusing customers’ power performance, building powerful partnerships, investing in new technological knowhow and fostering innovation at all levels of Socomec.

“The development of our Group is inextricably linked to ensuring that our customers are satisfied with our expert solutions … That is why the Senior Management is committed to investing the necessary resources to deliver this high level of quality, to ensure that it is respected and to guarantee that it is sustained in the long term,” said Ivan Steyert, the Chairman and CEO of Socomec.

With more eyes on environmentally-friendly solutions than ever before, particularly in the data center industry, Socomec produces their products ethically and responsibly, which provides a direct positive influence on the supply chain and enables other organisations to meet their CSR.

To meet this aim, Socomec is a member of the United Nations’ Global Compact initiative and implements eco-design and hazardous substances policy as well as a sustainable purchasing charter to reduce their environmental impact by developing innovative solutions geared towards energy performance and diversifying its offering in renewable energy.

Socomec is transparent about the responsible suppliers they buy from and its carbon footprint, which stood at 87,000 CO2 equivalent in France in 2016. 

As a result, Socomec was recognised by EcoVadis as a Gold-level supplier in 2019 for its approach to Corporate Social Responsibility, placing them in the top 1% of rated suppliers in its category, as well as in the ranking of all the companies overall.

Therefore, with its mid to long-term vision, reinforced by its culture and values, Socomec looks forward to the future to create lasting value that assures sustainable growth whilst respecting people, society and the environment.

> Discover Socomec’s innovative, responsible, sustainable and empowering solutions

Preparing for an edge data center future

Our never-ending desire for faster connectivity and growing hunger for more data consumption anywhere and everywhere is increasing the demand for edge data centers.

That’s why the edge data center market is expected to exponentially increase in value by up to 23% and between US$13.5 billion and US$20 billion.

“Edge data centers are truly evolving and growing. Edge computing today is almost like what we saw with cloud eight to ten years ago,” said Steven Cheng, the Director for East Asia E-commerce and Edge Computing for International Operations at Schneider Electric.

This impressive uptake is driven by the advent and rising adoption of 5G, industrial automation, artificial intelligence, the Internet of Things, cloud gaming and high-quality video streaming.

These technologies are vastly increasing the number of connected devices and applications requiring low latency, speedy connectivity, more data and reliable storage. To meet the demand for automation, edge data centers are deployed to enable the use of these technologies by bringing digital infrastructures and faster processing power closer to us.

“Asia is one of the regions that has been hit hardest by this year’s events, which is fueling the acceleration of lights out operations and automation where a company may now need to lay off their workforce,” said Mr. Cheng.

The Asia Pacific region is forecast to contribute a growth rate of 25% to the edge data center market by 2026.

For countries like Indonesia and the Philippines where there are a lot of islands split across the geographical regions, having local compute to monitor and process data in real-time and provide advanced technological services locally for improved customer experiences is very important for the region.

“Companies now need to start thinking about how to reallocate their investments on automation and local compute to not only save costs, but to also be well prepared for unforeseen circumstances like those we have experienced this year,” Mr. Cheng added.

Challenges at the edge

Implementing edge compute begins with installing small racks in different environments like industrial complexes, commercial buildings, or even hospitals and normal IT closets.

Bringing digital services to the edge can empower more convenience, better customer experience and smarter cities. For example, with edge computing coupled with 5G connectivity, a billboard could display emergency room waiting times of different hospitals in real-time to prevent overcrowding, which we have seen during the pandemic.

But to successfully drive edge data center deployments, businesses must consider the environments where they are building these facilities and the IT staff they have to manage them.

“To have a successful edge compute, you need to make sure that the deployments in these environments can withstand an unmanned service because you’re not going to have anybody there looking at your edge servers all the time,” advised Mr. Cheng.

However, the successful future of edge computing could be slowed down by legacy systems that are not connected to any networks or devices.

“To have those legacy systems upgraded to have connectable abilities, I think that would be the key to drive the Fourth Industrial Revolution forward,” said Mr. Cheng.

With newer, distributed infrastructure, the cost of deployment, management and maintenance can be a concern for those considering edge data centers. 

To overcome these challenges, Schneider Electric has efficient edge data center solution lines to fit any environment or climate, whether it’s on the ground or in the air on a wall for smaller deployments where space might be limited in a place like Singapore. 

“At Schneider Electric, we have product lines like a 6U Micro Data Center. You can mount it on the wall with uninterruptible power supply and security monitoring all in one enclosure, so you don’t have to worry about powering or cooling the data center because it just rolls into your site,” said Mr. Cheng.

And once your deployment is completed, Schneider Electric has solutions to eliminate the challenge of maintenance, with cloud-based remote monitoring applications to lower service costs and ensure your systems keep running.

“You need to have sensors and monitoring devices. We have 3D heat maps and simulations to monitor your hotspots in the facility. If your edge data center does not have enough cooling or the power is struggling, alarms will sound on your remote monitoring system to alert you,” added Mr. Cheng.

Take for example, Leading Edge Data Centres in Australia who shared their experience of partnering with Schneider Electric at W.Media’s Edge Data Center Strategy and Solutions in Asia Pacific digital event

Leading Edge Data Centres leveraged Schneider Electric’s extensive experience to deploy Tier-3-designed, standardised, pre-assembled and fully integrated data center modules, including 75 racks featuring 5 kW per rack power density, in six sites across New South Wales.

With the help of Schneider Electric, Leading Edge Data Centres’ intention is to build a network of highly connected edge data centers to create communication hubs, bridging the gap between urban and regional areas in Australia where connectivity and low latency is lacking.

To get involved in the inevitable edge data center future, Mr. Cheng recommended a hybrid model, combining cloud computing with regional edge solutions to enable easy management close to your headquarters, and local edge solutions to ensure better and faster customer experiences for your users.

> Prepare for the edge data center future with Schneider Electric

By Stuart Crowley, Editor

The Top 5 Benefits of Gas Generators for Data Centers

There is no secret that data centers are one of the biggest consumers of electricity and water with a growing target of carbon neutral advocates.

Presently, data center operators are highly reliant on diesel generators to power their facilities due to the infrastructure availability and low fuel prices. However, this is becoming increasingly exorbitant and exceedingly unsustainable.

“If you ask a data center operator, the big end users will want to become carbon neutral by 2030. Whilst natural gas gensets are not carbon neutral, they are a step towards the right direction,” said C. B. Lim, the Director of Product Development and Management at AWI-Genz Global Private Limited.

The data center industry has been growing to accommodate hyperscale cloud firms, cultivate ecosystems and fulfill new demand arising from technologies such as AI and IoT. Many tech giants and data center providers are committed to renewable energy goals, turning to greener alternatives like natural gas generators for their data centers, as they offer a number of benefits.

“I predict that green hydrogen power will be the future fuel for data center power, but you cannot just stand straight there! Infrastructure needs to be available. Hence, we see the gas genset as an intermediary solution for the foreseeable future. Natural Gas distribution networks could be used for hydrogen distribution in the future with many countries already ensuring any new expansion or replacement of natural gas networks can be used for both gas and hydrogen types,” Mr. Lim posited.

1. Reduced Carbon Footprint

Data center operators recognise that being carbon neutral plays an important role in their sustainability and Corporate Social Responsibility (CSR) stratagem and at the same time, enabling them to do their bit for global climate change. They also perceive that individuals and corporate customers prefer to buy products and services from environmentally conscious suppliers.

With this, more eyes are on gas generators as a practically immediate solution to reduce carbon footprints. Even with 30% reduction in carbon emission after switching to gas generators, many data centers are still using diesel generators as the primary source of power. And the demand for power and electricity is expected to rise continuously in the long run. This shows that switching to a lower carbon solution is essential as the climate clock is running out of time until the climate conditions become detrimental and irreversible.

“In a typical data center, the diesel generator set is a de-energised system. It is on standby mode, sat there doing nothing!” said Mr. Lim.

Gas generators are not meant for a one time one-for-one replacement for diesel generators. It is a commitment for operators, owners and organisations to change their mindset in order to understand the full benefits of the system and utilise them for continual operation.

“Emissions savings up to 40% as compared to a diesel genset and for utility grids dependent on region could be up to 60%,” said Mr. Lim.

“If we look at Singapore, all the electricity is created from liquefied natural gas (LNG) power plants. If we put a gas power plant in a Singapore data center, we can localise the power generation,” added Mr. Lim.

In the conventional set up with diesel generators in Singapore, the utilities companies have to provide both power and transmission losses for customers. Transmission losses can go up to 15% of the usable power generated and this will result in a negative effect on a country’s overall carbon footprint.

“If you can reduce the transmission losses by producing locally, then it’s better for everyone,” advised Mr. Lim.

Towards a localised gas power generation for data centers, AWI-Genz Global recommends using a Combined Heat and Power (CHP) system.

Instead of dispersing the heat from exhaust, water jacket and oil into the atmosphere as pollutants, this integrated system takes the heat and inject it into an absorption chiller that normally uses lesser electricity as compared to a normal chiller, and convert the heat into the chilled water to keep the servers cool to prevent any damages to the servers which will result in downtime.

“You’re utilising the heat from the engine to cool the data center. It is going to save you a lot of money,” said Mr. Lim.

2. Reduced Power Utilisation Effectiveness

Data center operators are constantly seeking to reduce their power utilisation effectiveness (PUE) to the highly sought after 1.0 PUE ratio.

“For PUE, what we are looking at is to reduce the transmission losses of the data center, and the majority of the losses come from the cooling system and the electrical power train driving the IT and cooling systems,” said Mr. Lim.

By using the CHP gas gensets, data center operators can also significantly reduce their PUEs.

Another key component that affects the PUE ratios is the uninterruptible power supply (UPS). UPS is commonly used for power conditioning and bridging the gap between utility and diesel generators during utility failures. A typical efficiency range of a static UPS is approximately 92% – 96% without any energy storage losses.

Looking at the power requirements of modern IT equipment (ITIC CBEMA), a UPS is typically not required.

ITIC Curve

Maintenance and overhaul play a significant role in the operating cost for gas gensets. In order to effectively utilise your assets, running the genset at their upper limit continuously is required. These fundamentals are applicable for both gas genset and hydrogen fuel cells.

“The key driver for natural gas genset is that you’re buying an asset that is used 24/7, rather than just an asset that sits in its container and does nothing,” said Mr. Lim.

Therefore, with the reduction of components needed for a natural gas-powered data center, operators can reduce the cost of equipment and space required for the facilities.

At the same time the noise emission of gas genset is approximately 20% lower than conventional diesel genset.

Switching to gas gensets in countries such as Indonesia, Malaysia and Philippines will be very reasonable for Data Center as there will be a potential cost saving of up to 25% as compared to countries like Singapore.

“We see Malaysia, Thailand and Indonesia have been very good markets because of their great distribution networks for natural gas. As for the Philippines, apart from lack of gas distribution, the low gas prices in the Philippines will still make gas gensets very attractive.” added Mr. Lim.

But you may ask, ‘What about Singapore, one of the most matured data center markets in Southeast Asia?’

Mr. Lim believes that it may be difficult to operate a data center solely using gas genset in Singapore because there are limited natural gas pipelines available in Singapore. This means that the natural gas supply has to come in tube trailers form.

“If you are looking at a natural gas-powered data center, the amount of gas needed and the storage space for the gas supply to keep the generators running would be immense. It is not feasible for Singapore data center operators to utilise natural gas gensets” said Mr. Lim.

Therefore, it will take some time for Singapore to switch from diesel genset to natural gas genset.

3. Improved Electrical Infrastructure

“In order for the data centers to shift to a cleaner energy source such as natural gas or hydrogen, I think data certification boards will need to take a look at the topologies involved and the way they accredit data centers. New technologies for powertrain will drive new distribution topologies,” said Mr. Lim.

Take for example a 2.5MW gas genset in a distributed redundant basing on “¾ topology” powering up a data center. In normal operation, each of the four gas gensets will have a max loading of 75%. If a failure occurs on one of the gas gensets, the load will transfer to the others, each of the others potentially receiving a 25% load increase.

This will result in frequency drop on the gas genset because they do not handle step load as well as diesel genset. One way to get over this would be to utilise a frequency stabiliser instead of a static UPS. Or if you like, a hybrid UPS like ONE Power Solutions, which is offered by Power Partners.

“The beauty of this hybrid UPS is that we only need a frequency stabiliser of about 600 kilowatts because we’re only looking at this 25% load transferring, and energy storage required would, in theory, need to be just 10-15 seconds. This opens up the possibilities of ultracapacitors, which are a green solution as compared to lithium batteries. With their long life of 15 years, they require no recycling at the end-of-life cycle. In a traditional data center, the UPS for this unit would need to be 2.5 MW with a 10-minute lithium-ion battery,” said Mr. Lim.

“Distributed redundant, traditional 2N solution; these don’t really work with gas gensets or hydrogen fuel cells, because you really want to maximise the kWh. So, you do not want to have all that reserve power in the stationary engine just for failure transfer,” added Mr. Lim.

AWI-Genz Global’s Active Catcher Topology for gas-powered data centers could allow generators to run up to 95% load and still have reserve set to transfer to in the event of a failure. Mr. Lim predicts static switches will play an important role in new green data centers of the future.

4. Reliability

With emerging new distribution topologies, data centers powered by gas gensets can feel assured that their facilities are going to be reliable. In a current data center, the prime source of power (the diesel genset) is de-energised until required.

“Let’s think of it like driving a car. If you keep the car running all the time, you don’t have to worry about the engine starting. As we all know 99% of diesel gensets’ failures are ‘Failure to start’. The reality with diesel gensets is when you need it the most, it is most likely to let you down”, commented by Mr. Lim.

“In a de-energised system, it is very difficult to predict a failure. But when something is continually operational, you can see small changes in the telemetry that can help predict issues before they occur, so you can be more proactive on your maintenance”, said Mr. Lim.

As a part of Air Water Group who specialise in gases and liquids, AWI-Genz Global has developed its own in-house LNG storage solutions to complement and expand the resilience of the overall gas genset. Therefore, when a problem occurs with the natural gas supply, the data center will continue to run on natural gas from mobile tube trailers.

“We want to have some storage on-site as well, so that’s one thing that is unique to i-Genz that we can put in as a part of the package”, said Mr. Lim.

5. Grid Systems Stabilisation

In countries like Vietnam and Indonesia where the national grid systems may be less reliable and less environmentally-friendly, the implementation of gas generators in data centers could help stabilise the systems.

“I think a data center itself will become a microgrid in the future where all these little microgrids can link together and help one another,” said Mr. Lim.

With the increased resilience brought by gas gensets, these engines could run in parallel with the utility to not only provide power to the data center, but also to surrounding local communities.

“When you have all these little power plants running in parallel, it means that the grid itself doesn’t have to have such a large spinning reserve,” said Mr. Lim.

And with more data centers building their own power supplies, we may see data centers with gas power that is fully off the grid, enabling them to be built almost anywhere.

“Maybe we’ll even see innovation parks coming up where the data center is really the powerhouse, and there may be some office buildings around that utilise power generated from the data center. There’s a whole separate community that could be created off the grid,” predicted by Mr. Lim.

Despite the potential cost saving and environmental benefits, there is still not much support for co-generation of power in many grid systems, and this may be a sticking point in Asia.

“That’s one thing that may need to change and will have to change when renewable energies become more popular in certain countries,” posited Mr. Lim.

The trend towards renewable energy and environmentally-friendly initiatives seems to be unstoppable at this point.

“There has to be a natural progression. The easy way to progress would be straight to hydrogen power and there are solutions that we have for hydrogen fuel cells that are built for data centers,” said Mr. Lim.

At the moment there are limited hydrogen pipelines in the world. Storing hydrogen can be used as an alternative solution. However, disasters like the Hindenburg Zeppelin, a German passenger airship that exploded in May 1937, in New Jersey, USA is bringing hydrogen into disrepute.

“People are not quite ready to accept hydrogen, and the infrastructure is not there yet. But we see there is going to be a progression from diesel to something that is less damaging to the environment, which would be natural gas”, predicted by Mr. Lim.

Nevertheless, with the benefit of safety, lower cost and low emission brought by gas generators, the prolific future of natural gas-powered data centers will be inevitable.

> Discover i-Genz’s range of Gas Gensets

By Stuart Crowley, Editor

Malaysia set for exciting digital growth with KIDEX’s first data center investment

Malaysia is about to witness exciting growth in the data industry once Kulai Iskandar Data Exchange’s (KIDEX) first data center comes online in the first quarter of 2021.

Developed by TPM Technopark, a wholly owned subsidiary of Johor Corporation (JCorp), with ideation and planning supported by the Malaysia Digital Economy Corporation (MDEC), KIDEX spans across 745 acres of land and is designed to attract the development of data centers in Johor.

The data center is a built-to-suit facility for a leading technology company, which will spread across six acres and will feature at least Tier III specifications.

“The completion of the facility will be a great catalyst to the growth of the data industry in the high-growth Iskandar region of Johor as well as a boost for KIDEX to become a regional data hub,” said Wan Murdani Mohammad, the Director of the Digital Infrastructure Services Division at MDEC.

Despite the international travel ban due to the COVID-19 pandemic, MDEC and TPM Technopark have increased promotional activities to attract developers from APAC who are seeking to expand or have a foothold in the region.

After welcoming their first data center investment, KIDEX has received strong investment interest from local and overseas data center developers as well as data center support services, equipment testing facilities and renewable energy generation plants to provide alternative power supplies to complement the existing 600MW capacity at the JCorp owned KIDEX.

“We strive to position KIDEX as an alternative data center hub to complement the existing data hub in Singapore, presenting KIDEX as the best option for data center players seeking to establish large scale or cost-competitive operations in the region,” added Mr. Mohammad.

According to JCorp, KIDEX is expected to attract a total of US$4.2 billion (RM17.5 billion) worth of investments from data center developers and support services as well as segments related to the data industry, including the Internet of Things, cloud computing, data storage, virtual and augmented reality, e-commerce, banking, artificial intelligence and software engineering.

What makes KIDEX an attractive place for investment?

Strategically located in the heart of Southeast Asia, with global connectivity, close proximity to Senai International Airport and dark fiber availability linked to nearby Singapore, KIDEX offers an opportunity for the local and international digital economy to grow.

For data center developers, KIDEX presents an attractive location, offering competitive land prices and ample land availability, which is particularly important at a time when neighbouring Singapore has a moratorium on new data center builds and sparser land availability.

TPM Technopark has developed KIDEX to feature closely located high, stable, redundant and abundant power of up to 600MW provided through dual sources of transmission, as well as a redundant water supply, rainwater catchment banks, and a planned independent natural gas and chilled water co-generation plant able to generate up to an additional 240MW of power.

KIDEX is designed to distribute 17 Million Liters Per Day (MLD) of potable water. To date two on-site elevated water tanks have been built and are able to supply a total of 10 MLD. Additional water supply can easily be made available upon an increase in demand from investors.

And as data center sustainability becomes more crucial to attract customers, data centers at KIDEX can leverage a planned solar power field and a water recycling plant for efficient power and cooling.

The Data Exchange also has main and service roads for easy access, inspiring green landscaping, high-tech security systems to keep data centers safe, and ‘Plug and Play’ capabilities for speedy deployment.

All this enables KIDEX to have infrastructure and utilities that will cater for Tier III data centers at a competitive cost.

“Data center developers and operators investing in KIDEX will enjoy higher return on investment on their projects due to the lower project investment cost and daily operational cost incurred,” said JCorp.

As for attracting customers to data centers, KIDEX is located at the center of a larger 7,290 acres of land development in Sedenak that will feature industries, retails and residences built to the theme of Industry 4.0, promoting the adoption of automation and data exchange in manufacturing technologies, including cyber-physical systems, IoT, cloud computing, artificial intelligence and smart factories.

The wider land development is also set to welcome investors from the logistics, electrical and electronic, and medical industries to Sedenak.

Looking beyond KIDEX, Malaysia has a good track record for being safe from natural disasters like earthquakes and tsunamis, which could damage a data center.

How will KIDEX benefit Southeast Asian society?

Malaysia’s data center market has also received exceptional support from the Malaysian Government through its agency, MDEC and the Malaysian Investment Development Authority (MIDA), who provides data center investors with support and incentives to grow the country as the leading regional hub for data center services.

“KIDEX spearheads the best that Malaysia has to offer to potential investors in the region,” said Mr. Mohammad.

KIDEX is one initiative of many that is developed to realise the physical development agenda of the Smart City Iskandar Malaysia (BPIM) project, which focuses on smart governance, smart people, smart mobility, smart environment, smart economy and smart living.

Its robust and stable data network infrastructure is expected to benefit the Government, businesses and the people in the Iskandar Malaysia economic corridor.

“KIDEX will not only help transform Iskandar Malaysia to become a metropolis of international standing, but it will also help realise the Digital Johor agenda at the State level, as well as the National Fiberisation and Connectivity Plan at the National level,” said JCorp.

On top of this, the KIDEX development will create 1,600 jobs in Malaysia, including 400 high-skilled IT, Mechanical and Electrical positions, 200 semi-skilled jobs in server and networking, and 1,000 jobs in support labour. And to assist the employees, KIDEX will spur the demand of 16,000 new houses to be built in the Sedenak area.

“KIDEX shall positively drive the vision of the Government towards Industry 4.0, cloud computing, artificial intelligence, smart factory manufacturing, e-commerce and many more, supporting the digitalisation of industries and the community in the Southeast Asia region,” said JCorp.

Overall, KIDEX signals Malaysia’s commitment to the global data center and digital communities, demonstrating that the country understands the needs and requirements of the data industry.

With rising demand for new data center developments and new projects in Malaysia from the likes of NTT, Vertiv, AIMS Data Centre, G3 Global and PCCW, the country is ready to be a reliable and competitive data hub to serve the exciting digitalisation of Southeast Asia.

By Stuart Crowley, Editor

Okta announces new AWS integration for Okta Identity Cloud

Okta has announced its identity verification software, Okta Identity Cloud, is now available on the AWS Marketplace.

The new integrations enable access with AWS Control Tower, providing a streamlined way to set up and govern a new, secure, multi-account AWS environment based on best practices established through AWS’s experience working with thousands of enterprises as they migrate to the cloud.

“As more businesses move a higher percentage of their application portfolio to the cloud, modernised identity and access management has become increasingly important,” said Dave McCann, the Vice President of Migration, Marketplace, and Control Services at AWS.

Identity platforms play a critical role in helping organisations securely and efficiently run their businesses in the cloud, enabling seamless access for employees while still maintaining visibility and control over sensitive data and information.

“By working together, we are ensuring that organizations have simplified access to our market-leading technologies that help them solve complex challenges, with better security and compliance,” said Frederic Kerrest, the Executive Vice Chairman, Chief Operating Officer, and Co-Founder of Okta.

Okta has been used by more than 9,400 organisations, including etBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America,Twilio and Zoom

“Working with AWS and Okta helped us to deliver on our strategic technology initiatives to meet this goal. We look forward to tighter integrations and a more robust cooperation that ultimately makes it faster, easier, and more productive for us to digitally transform,” said Velchamy Sankarlingam, the President of Product and Engineering at Zoom.

By Jie Yee Ong, Tech Reporter

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SAP to lead digital transformation of Hong Kong’s iconic Ocean Park

SAP has revealed it will continue to support Hong Kong’s iconic tourist attraction, Ocean Park, in its digital transformation journey.

Going forward with the 11-year partnership, SAP will provide Ocean Park with their enterprise resource planning solution and SAP SuccessFactors, its cloud-based SaaS platform for human resource management.

“All businesses today are facing extreme challenges and an increasingly complex digital landscape. Organisations like Ocean Park that are transforming for the digital age by keeping their people at the centre of all of their decisions are the most agile and effective,” said Fabian Padilla Crisol, Managing Director of SAP Hong Kong.

The SAP ERP solution was used as a catalyst for cultural change at Ocean Park to connect their entire organisation and share information on a single centralised platform.

“When everyone has access to a wealth of neutral and unbiased information, we get better insights and can make better decisions. Tying this into our SuccessFactors platform helps us keep employees motivated, engaged and at the heart of everything we do,” said Mimi Fu, the Executive Director of Human Resources at Ocean Park.

Ocean Park currently runs SAP’s SuccessFactors Performance and Goals solution, and SAP’s Learning Management System. Added integration of SAP’s services is expected to increase the Park’s productivity, efficiency, and customer engagement. 

SAP SuccessFactors is one of the largest cloud-based HRM software providers in the world. Over 7,000 customers from 200 regions use SuccessFactors in their day-to-day HR operations.

By Jie Yee Ong, Tech Reporter

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Be a part of Indonesia’s fast-growing cloud and data center industries

The cloud and data center industries in Indonesia are expected to witness epic growth in the next five years, with investments of over US$1 billion forecast.

And with new data protection laws proposed and recent data localisation regulations, the cloud and data center industries could continue to grow further.

It is an exciting time to watch Indonesia’s growth in the digital industry, and that’s why we will be hosting our Indonesia Cloud and Data Center Digital Summit on Wednesday 9 December!

We will be joined by experts from SpaceDC, Piller Power, H1 Systems, Telkom Indonesia, Telkomsigma, the Indonesia Cloud Computing Association, Northstar Group, Bank KEB Hana Indonesia, the Jakarta Post, and ZNet Technologies.

Accelerating Digital Transformation: The case for Indonesia

Data centers are the backbone of Southeast Asia’s digital economies and are poised to play a key role in the development of the ICT sector. 

As a destination for hyperscale data center investments, Indonesia has shown remarkable development in e-commerce and cloud adoption. This puts the country in a strong position to lead the region as a digital economic powerhouse.

“Indonesians are already looking to adopt digital products and services in their core business – everything from online payments to digital processing and scalability. There is a track record of growth within the Indonesian digital economy, and the 5G network will surely drive up the demand,” said Elisabeth Simatupang, the Country Manager of SpaceDC.

“This will change the way we communicate and live our lives to work around the pandemic. Consequently, the gap to meet this demand will likely widen and we find a lot of companies looking to bridge that. Alibaba, AWS and Oracle are just some of the many riding on the trend,” added Ms. Simatupang.

First up on the show, we will be joined by Ms. Simatupang to share what businesses can do to enhance the country’s digital infrastructure, create new jobs for the Indonesians in the ICT sector and support even more companies hoping to digitalise and build for the future.

“Everyone has a different opinion on digital transformation, but most would agree it is essential for business continuity in this day. Digital transformation is an opportunity for businesses to reinvigorate their sales model and processes to eliminate time consuming, ineffective, and out of date procedures that are typically costly to business.

“Especially in Indonesia, where the infrastructure for this transformation sets the country ready in a pace faster than average, this summit will be an exciting scene where we will be able to witness some of the potential opportunities in the market,” said Ms. Simatupang.

To empower the digital economy and transformation in Indonesia, SpaceDC has launched their first data center in Jakarta, offering robust connectivity to the country and wider Southeast Asia region.

The best practice for data center deployment in the face of surging demand

Demand for data centers is exponentially increasing, as 150 million Indonesians are expected to access the internet by 2023 and 20 million new social media users have been added in the last two years.

“The data center industry is changing together with the ICT industry. The change in Indonesia over the last year is rapid, and with the digitalisation efforts of the Government and better connectivity, the landscape of data centers may also change rapidly,” said Tamas Balogh, Principal Consultant and Director of H1 Systems.

Therefore, it is essential to deploy the best and most efficient data centers to meet capacity and ensure reliability.

Join us in welcoming a panel of experts, including Palaniappan Muthuraman, of Piller Power, Tamas Balogh, from H1 Systems, Gunawan Santoso, of Northstar Group, and moderator Sabarinathan Sampath, from ZNet Technologies, to explore the best practices for data center deployment and new edge computing use cases.

“With these changes many new opportunities appear, which can be addressed by new business models and new technologies. Within our panel we will discuss a few of these approaches and possible solutions,” added Mr. Balogh.

Leveraging the digital ecosystem for Indonesia’s business growth

Indonesia is experiencing massive digital transformation, from the Internet of Things and AI to data centers and cloud technology.

However, Dian Rachmawan, the Director of Wholesale and International of Telkom Indonesia, believes that the telecommunications industry is stagnating due to the overemphasis on data centers and cloud.

“The telco industry is currently stagnating and in a state of survival due to telco companies being dumb pipe providers. By learning from the past, Telkom Indonesia aims to become more than just a dumb cloud provider that only acts as a data center and provides cloud services,” said Mr. Rachmawan.

For businesses to remain competitive, they will need to rely heavily on how they manage their data and adopt advanced technologies through effective digital transformation strategies.

Telkom Indonesia is leveraging its assets to provide its Beyond Connectivity, Cloud and Commerce to more than 2,000 local startups, helping them benefit from the digital economy era and bridge the digital divide.

“Indonesia’s businesses are predominantly MSMEs, therefore they should become the primary growth engines of the Indonesian economy. By providing our service, Telkom will be able to enable the local startup community to develop unique products to help the MSMEs expand their businesses in the digital economy era,” said Mr. Rachmawan.

At the Indonesia Cloud and Data Center Digital Summit, Mr. Rachmawan will share all the details on how governments, startups and the MSME community can gain a competitive advantage and take part in WINDigital, a new way to win and benefit the most from the digital economy era.

Also at the Indonesia Cloud and Data Center Digital Summit we will take a look at navigating Indonesia’s data protection landscape, edge computing and growth opportunities for AI and IoT, how the pandemic has changed business practices, innovations and trends in Indonesia’s online marketplaces, and leveraging the digital ecosystem for Indonesia’s business growth.

> Register now for the Indonesia Cloud and Data Center Digital Summit on Wednesday 9 December!

We would like to send a big thank you to our Platinum Sponsors SpaceDC and Piller Power Systems, Gold Sponsor Telkom Indonesia, Silver Sponsors H1 Systems, BlomTEQ and PowerShield Limited, and our Bronze Sponsor Onion Technology, as well as all our partners for helping to bring this event to you.

PCCW launches Internet on-demand service on Console Connect

Hong Kong’s PCCW Global has announced the launch of a brand new Internet On-Demand (IO-D) service on its Console Connect platform.

The IO-D service uses Console Connect’s Software-Defined Interconnection technology to allow users to connect to major public cloud platforms, including Google Cloud, AWS, IBM Cloud, Microsoft Azure, Alibaba Cloud, Tencent Cloud, Oracle Cloud, and more.

“Console Connect is reimagining how customers experience popular and trusted network services. With Console Connect Internet On-Demand, we have put businesses in the driving seat with high-performance global Internet connectivity, giving them control over one of the world’s largest, fastest and best-connected networks,” said Michael Glynn, the Vice President of Digital Automated Innovation at PCCW Global.

The new service high-performance Internet access across the same global tier 1 IP network relied upon by the world’s largest content and hyperscale cloud providers, ISPs and MNOs. It is also capable of carrying more than 14 Tbps of web traffic with extensive global peering, a process where two or more networks on the internet connect and exchange traffic.

The new IO-D service also offers low latency, allowing Console Connect’s users to not only carry performance-sensitive data, but also meet the high-volume demands of sectors such as government, finance, and gaming.

This could add to the exciting future of the data center industry, as the Console Connect platform is already available in more than 400 data centers across 47 countries.

Data centers across Europe, Asia, and North America can now access the new IO-D service, while other locations and new features will be added in 2021.

By Jie Yee Ong, Tech Reporter

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Zoom continues cloud partnership with AWS

Video conferencing giant Zoom will continue its multi-year cloud partnership with its preferred cloud provider Amazon Web Services (AWS).

Zoom will continue to leverage AWS’ cloud technology in compute, storage, content distribution, and security to maintain the quality of its data centers.

On top of that, Zoom and AWS will collaborate to develop new video conferencing solutions in order to deliver a smooth remote working and hybrid office experiences.

This could mean that Zoom may let go of its existing partnership with major cloud player Oracle. Just months ago, Oracle revealed that it is Zoom’s partner of choice for cloud operations. 

“COVID-19 changed everything for Zoom, putting demands on the company to meet the video conferencing needs of hundreds of millions of new participants around the globe, and AWS was there from the beginning to ensure Zoom could scale to meet these new requirements virtually overnight,” said Andy Jassy, CEO of AWS.

Over the past year, Zoom has grown on AWS to accommodate an increase from 10 million daily meeting participants in December 2019 to more than 300 million a day regularly since April 2020

“Faced with unprecedented global demand this past year, we’ve been able to handle it in significant part by running the substantial majority of our cloud-based workloads on our preferred cloud provider, AWS, and relying on AWS’s performance and scalability,” said Eric S. Yuan, the CEO of Zoom.

Back in August, Zoom opened its first data center in Southeast Asia with a new facility in Singapore to enhance its services in Southeast Asia.

By Jie Yee Ong, Tech Reporter

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Indonesian Government signs 5G deal with Huawei

Indonesia has signed a deal with Huawei to develop 5G in the country, the first agreement of its kind that the Government has entered into.

As part of a Memorandum of Understanding, a series of collaborations across multiple organisations are expected. According to NikkeiAsia, the agreement will see Huawei assisting the Indonesian government in 5G and other related tech fields, including training 100,000 professionals in next-generation tech skills, such as cloud computing.

Next, Indonesia’s second-largest telco, Indosat Ooredoo, will be assisted by Huawei with the installment of 5G infrastructure that will be powered by SRv6, the first segment routing technology of its kind in the Asia Pacific.

On top of that, the Chinese tech giant will also be working with an Indonesian Government agency in the development of AI.

Both Ericsson and Nokia have launched tests for 5G in Indonesia, but ‘Huawei equipment are 20-30% less costly, and the quality is advancing’, according to a person close to Telekomunikasi Indonesia, the state-owned telecom, who spoke to NikkeiAsia.

“With Huawei’s help, we expect to bring the level of our human resources up to international standards,” said a source close to the Indonesian presidential office to NikkeiAsia.

Huawei has been actively partnering with governments and enterprises in Southeast Asia to expand its digital footprint in the region, particularly in Indonesia and Thailand.

Huawei currently has a 5G research center, and two data centers in Thailand with a third one coming in 2021. In October, the Thai Government signed a three-year MoU with Huawei that will see the company provide tech upskill training to ICT professionals in Thailand.

By Jie Yee Ong, Tech Reporter

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uCloudlink and NTT partner on cloud SIM development

Hong Kong-based mobile technology company uCloudlink has announced it will partner with NTT Group to launch DoRACOON, a new initiative that will pilot a commercial cloud SIM to power a stable mobile broadband access environment in Japan.

The initiative will see uCloudlink joining forces with NTT Media Supply, NTT Group’s tech development subsidiary, to provide a stable, cloud-based mobile broadband environment to public and private sectors in Japan.

The Cloud SIM is intended to allow users to obtain superior network connection quality, guaranteed high network speed, improved connectivity reliability and network capacity.

DoRACOON will leverage uCloudlink’s cloud SIM, its core patented technology, and Jetfon Smart-Fi devices jointly developed by uCloudlink and MAYA, a Wi-Fi and smartphone company.

The project is expected to bring greater connectivity to remote areas in Japan, and boost the development of businesses in the country. This is particularly important, as a Government report from November revealed the essential need for digitalisation of society for boosts in productivity and future economic growth in the ‘new normal’.

uCloudlink and NTT Group expect to provide a stable mobile broadband access environment across the country, even in areas where it is difficult to lay optic fiber.

In fact, DoRACOON was already on trial for business users in July this year, but it is expected to expand into other important sectors, including education, tourism, medical treatment, catering, and agriculture.

By Jie Yee Ong, Tech Reporter

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Splunk acquires cloud performance monitoring company Flowmill

Big data analysis company Splunk has announced its acquisition of cloud-based network performance monitoring company Flowmill.

Splunk will leverage Flowmill’s cloud-based, real-time observability technology to expand the capabilities of their network performance monitoring (NPM) solution, its flagship observability suite that searches, monitors, and analyses big data.

“Observability technology is rapidly increasing in both sophistication and ability to help organisations revolutionise how they monitor their infrastructure and applications,” said Tim Tully, Chief Technology Officer at Splunk.

Splunk’s solution leverages leveraging extended Berkeley Packet Filter (eBPF) technologies, which are said to be an underutilised data source encountered in all cloud-native use cases.

These technologies enable broad visibility into interactions between applications, networks and other digital infrastructure elements, but to leverage eBPF, systems must be equipped to collect, integrate and store high data volumes.

“Flowmill’s approach to building systems that support full-fidelity, real-time, high-cardinality ingestions and analysis aligns well with Splunk’s vision for observability,” said Jonathan Perry, founder and CEO of Flowmill.

Following the completion of the acquisition in Splunk’s fourth quarter, Flowmill will complement Splunk’s recent acquisitions of Plumbr and Rigor, giving customers the ability to address application performance monitoring (APM), digital enterprise monitoring (DEM) and NPM needs across applications and infrastructures.

As the provider of the Data-to-Everything platform, Splunk’s portfolio of customers include Airbus, Intel, Lenovo, and Cisco.

By Jie Yee Ong, Tech Reporter

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Huawei Malaysia launches digital transformation program for local tech startups

Huawei Malaysia has teamed up with the Malaysia Digital Economy Corporation (MDEC) to launch a brand new digital transformation program for tech startups in the country. 

The Huawei Spark Program, jointly presented by Huawei and MDEC’s Global Acceleration and Innovation Network Programme (GAIN) aims to incubate and accelerate the growth of tech startups in Malaysia in order to build a comprehensive tech ecosystem in the Asia-Pacific region.

“There is a rise in demand for digital solutions and deep tech innovations so MDEC’s GAIN program partnership with Huawei for the Spark Program is very timely,” commented Dato’ Ng Wan Peng, Chief Operating Officer of MDEC.

The programme will be powered by national telco carrier TM One through its Alpha Edge Cloud platform. The competition was launched online followed by a panel discussion featuring experts from Huawei, MDEC and TM ONE on the tech ecosystem in Malaysia.

“It will provide local tech companies with the opportunity to gain financial support, test their go-to-market strategies, and connect with mentors, among others,” Mr. Ng said.

Leveraging Huawei’s expertise in deep tech, the program will provide support to tech startups that are investing in next-generation technology, especially those focusing on 5G, AI and machine learning, analytics, Internet of Things (IoT), edge computing and Software as a Service (SaaS) applications.

Driving Digital Transformation in Malaysia

Michael Yuan, CEO of Huawei Malaysia, said that as a global leader in technology, it is Huawei’s responsibility to help local startups in their digitalisation journey and contribute to the tech ecosystem.

“Through this collaboration, I believe we will be able to create a conducive space for businesses to grow, to build a healthy ecosystem where they can thrive, and together with their innovative solutions, drive digital transformation across the country to firmly position Malaysia as the Heart of Digital ASEAN,” said Mr. Yuan.

“Innovation is borderless and when we collaborate, we flourish,” he added.

Key sectors that Huawei Spark will focus on include e-commerce, fintech, manufacturing, and smart city development.

“In today’s digital age, cloud is the backbone technology powering all other innovative technologies such as 5G, AI/Machine Learning and Analytics, IoT, and Edge Computing,” said Mohamad Rejab Sulaiman, the General Manager of Data Centre, Cloud and Internet at TM ONE.

Companies can submit their pitches during the application period between November 12 2020 and January 11 2021. The top prize includes US$125,000 worth of Cloud credits for the company to build their technology stack, one-on-one mentoring and networking opportunities with industry experts, and a chance at being immortalised in a “Hall of Fame” by being featured in advertorials published by Huawei and MDEC GAIN.

By Jie Yee Ong, Tech Reporter

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Vietnam’s Viettel becomes first 5G carrier in the country

Viettel, Vietnam’s leading telecommunications operator, has become the first in the country to launch 5G for customers.

Viettel users in Vietnam’s Hoan Kiem, Ba Dinh, and Hai Ba Trung Districts in Hanoi can now enjoy high-speed 5G Internet without a SIM card upgrade.

“Similar to the previous universalisation of cell phones in Vietnam, Viettel, as Vietnam’s largest telecommunications and IT enterprise, will continue to pioneer the creation of a digital society,” said Major General Le Dang Dung, Chairman-cum-General Director of Viettel Group.

The company says that its 5G can reach up to 1.2 to 1.5 Gbps in speed, ten times faster than 4G, and is currently the fastest in Vietnam. This means that users are able to download a 90-minute movie in 30 seconds.

With 5G real-time connectivity, the technology is also expected to make an important contribution to remote medical examination, treatment and surgery in Vietnam.

“The cutting-edge telecommunications infrastructure is a must for Industry 4.0,” he added.

Viettel’s 5G base transceiver stations use Non-Standalone Access (NSA) architecture, which is a technology that builds on 4G and allows operators to launch 5G early. 

Typically, when 5G is successfully trialled or rolled out, operators will then transition into Standalone Access (SA) technology.

NSA is also currently being used by major telcos in other countries, such as South Korea’s SK Telecom and KT, Verizon in the US and Vodafone in the UK.

“Viettel Group has completed the ecosystem from digital infrastructure, digital solutions, digital finance, digital content, logistics and e-commerce, so far, meeting the needs of building e-government and developing digital economy and digital society in Vietnam,” he said.

After Hanoi, Viettel’s 5G will be expanded into Da Nang and Ho Chi Minh. During the trial period, Viettel will provide unlimited 5G data free of charge.

By Jie Yee Ong, Tech Reporter

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PLDT to install two fiber landing stations in 2021

Philippine conglomerate PLDT has announced plans to install two cable landing stations to increase network connectivity in the country.

The company will be executing the project via its telecommunications subsidiary, Smart Communications. 

Exact locations of the new cable landing stations have not been confirmed, but PLDT Chairman and CEO Manuel Pangilinan assured that his company is making significant investments in the sector.

“I think that’s something a single fixed broadband operator cannot do. We can do that because we are using fiber, not only for fiber-to-the-home, but also for mobile and for enterprise customers,” Mr. Panglinan said.

PLDT already has three cable landing stations and at least two more are set for next year. These are intended to improve Smart’s wireless networks like LTE and 5G, as well as connections to their data centers.

The ongoing expansion work will eventually extend PLDT’s fiber footprint by 81,000 km, which will be 31,000km more than the amount in 2020, and 50,000km more than the amount in 2021.

PLDT’s efforts to connect more Filipinos

Aside from the new cable landing stations, earlier this month PLDT and Smart revealed their goal to increase broadband links in the Philippines from 72,000 links to 100,000 links a month.

According to local media reports, PLDT and Smart currently have the most extensive and advanced digital networks in the country, with a total of 395,000 kilometers in coverage. 

The new cable landing station will thus add to the conglomerate’s sizable network reach, providing greater connectivity for Philippine citizens.

“5G without fiber will not work, and therefore we have a high synergy between the various networks. In the last couple of years, we have deployed the strategy called ‘follow the fiber.’ Wherever there is fiber, we can connect any business, fiber-to-the-home, fiber-to-the-enterprise and fiber-to-the-base-station,” added Panglinan. 

PLDT and Smart are also part of a network of 16 international cable systems, including the recently announced high-performance submarine cable by international consortium Asia Direct Cable.

By Jie Yee Ong, Tech Reporter

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DigiBankASIA to bring greater financial inclusion to the Philippines with Mambu’s cloud banking platform

Currently around 70% of the Philippines’ population is unbanked, so DigiBankASIA is harnessing the power of cloud by collaborating with Mambu to create a new Southeast Asia digital bank known as UNO.

Mambu’s Software-as-a-Service banking platform was selected to bring UNO to life, as it focuses on AI, composability, and cloud-native services.

“While DigiBankASIA was inspired by the unique needs of consumers in Southeast Asia, and particularly the Philippines, the technology behind UNO is absolutely cutting edge, and could arguably be considered best-in-class anywhere in the world,” said Myles Bertrand, the Managing Director for APAC at Mambu.

The Philippines is a key market for innovation and disruption in the financial sector, as 60% of the population own a smartphone and 67% use the Internet.

“Filipino customers are absolutely ready for a full service digital bank like UNO,” said Manish Bhai, the CEO and Co-Founder of UNO.

The new UNO platform plans to address low levels of financial inclusion and consumer credit with a personalised app that allows customers to save, borrow, transact, protect and invest.

“This method of looking at customers holistically is a whole new approach for financial services, and one we believe will change peoples’ lives for the better,” said Puneet Gupta, the Chief Technology Officer and Co-Founder of UNO.

UNO will be an AI-first platform using a full stack digital bank to provide micro-personalisation on the app.

“Each customer will have a completely individual experience – there is no cookie-cutter approach where ‘one size fits most’. Instead, UNO will specifically cater for each individual user’s needs,” added Mr. Gupta.

This use of technology is said to be the first time it has been implemented in the Southeast Asia region, which Mr. Gupta believes will change peoples’ lives for the better.

By Simi Kaur, Tech Reporter

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IBM to slash thousands of jobs as it prepares for hybrid cloud

Since CEO Arvind Krishna’s historic decision to break up the company’s century-long hardware business in early October, IBM has been actively gearing up to supercharge their cloud technology.

Today, the veteran tech titan has come forward with another major announcement: it is looking to cut up to 10,000 as part of a company restructuring process to prepare for hybrid cloud development.

“Our staffing decisions are made to provide the best support to our customers in adopting an open hybrid cloud platform and AI capabilities,” said an IBM spokeswoman in an emailed statement to Bloomberg.

The job cut will be seen primarily in Europe, with the UK and Germany set to be the most affected. Employees in Italy, Belgium, Poland, and Slovakia are also expected to be laid off.

The mass layoff would be equivalent to the loss of 20% of IBM’s workforce in the region. Bloomberg reports that the job cut in Europe is expected to be completed by the end of mid-2021.

“We also continue to make significant investments in training and skills development for IBMers to best meet the needs of our customers,” the statement added.

IBM has set its sights on India’s workforce by collaborating with India’s Ministry of Electronics and Information Technology (MeitY) to deliver labour upskilling courses to tech professionals in the country.

“This collaboration with IBM aligns with the National Education Policy’s emphasis on learning 21st century skills to ensure the future-readiness of India’s youth and realising the vision of Aatmanirbhar Bharat,” said Dinesh Tyagi, the Managing Director of the Common Services Centre e-Governance Services.

Through MeitY’s Common Services Centre (CSC) Academy, IBM will be curating STEM content, including cloud and AI, for not only professionals in the industry, but also women and underprivileged youths.

On the partnership with the Indian government, Sandip Patel, Managing Director at IBM India/South Asia, said: “Exponential technologies like AI and Hybrid Cloud can drive path-breaking innovations and fuel the nation’s digital India vision. To make this a reality there is a need to create the right avenues and platforms for learners to be equipped with industry-ready skills.”

Arvind Krishna’s decision to focus on cloud came at an opportune time, and IBM’s latest quarterly results show that the company has time to compete in the market. Although total revenue fell by 2.6% to $17.56 billion, it earned $6 billion in cloud revenue, which was a 19% increase year-on-year.

By Jie Yee Ong, Tech Reporter

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Equinix to open fifth data center in Singapore

Global data center giant Equinix has announced that it will open a fifth data center in Singapore. 

Named SG5, the International Business Exchange (IBX) data center will cost $144 million in its first phase, providing a capacity of 1,300 cabinets in 18,400 square feet of colocation space. Upon completion in the first half of 2021, it will have up to 5,000 cabinets in a 129,000 square feet space.

“As the global economy and the Asia Pacific region continue to grow, we see a strong demand for digital infrastructure to support business growth. This is especially evident in Singapore, which is proving to be a key hub for digital business in the region,” said Jeremy Deutsch, President of Equinix Asia-Pacific.

The new facility in the Tanjong Kling data center park is expected to  meet growing demand for cloud connectivity for enterprises as they transform digitally.

“The SG5 IBX data center aims to create more opportunities for enterprises in the region to build a strong digital foundation, enabling them to develop into the digital leaders of tomorrow,” Mr. Deutsch added.

Singapore’s tech ambition

Equinix’s expansion in Singapore is timely, and in line with the government’s grand plan to steer the country towards greater digitalisation. In November, Prime Minister Lee Hsien Loong introduced a special tech pass to attract tech professionals from around the world to Singapore.

SG5 is aligned with Singapore’s Smart Nation initiative, and will be directly connected to Equinix’s four existing data centers via low-latency dark fiber links to connect more than 705 companies in the market.

“Singapore continues to thrive as a regional digital hub despite current pandemic and economic challenges. We are catering to the needs and demands of our customers by expanding our local footprint to enable regional and global growth as Singapore continues its Smart Nation journey and enterprises pursue digital transformation,” said Yee May Leong, the Managing Director for Equinix South Asia.

Meeting Equinix’s long-term goal of using 100% clean and renewable energy, SG5 will be built as a green facility, adopting clean and efficient energy systems, including motion-activated LED lights, automated control and regulation of motors, and hot aisle containment and ceiling plenum infrastructure.

For its cooling system, SG5 will be using NEWater, high-grade recycled water by Singapore’s Public Utilities Board.

“Digital infrastructure is key to success and competitive advantage for enterprises in the next normal. IDC’s CEO research in early 2020 showed that the leading priority among CEOs in Asia-Pacific is building a digital IT infrastructure that supports resilient operations and pervasive experiences,” revealed Sandra Ng, Group Vice President of Practice Group at IDC Asia Pacific.

By 2023, cloud and IT services are expected to lead digital growth in the Asia Pacific region, reaching an anticipated 1,374 Tbps.

By Ong Jie Yee, Tech Reporter

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Financial downturn and renewable energy are biggest concerns for Asia’s electric industry

The need to adopt renewable energy and the uncertainty of investments caused by the COVID-19 financial downturn are the two biggest concerns for Asia’s electric industry.

The Strategic Directions: Electric Industry Asia 2021 report by Black & Veatch revealed the pressure to balance affordability and the pressure to decarbonise power generation with the integrating of reliable and resilient systems.

“We see a need for more integrated solutions across generation, transmission and distribution, as well as the expansion of gas-fired generation and energy storage to improve efficiencies and resilience,” said Narsingh Chaudhary, Black & Veatch’s Executive Vice President and Managing Director for Asia Power Business.

Gas-fired power generation is expected to continue beyond 2035, with 66% of senior energy industry leaders seeing it as a significant component of the grid, while the more environmentally damaging coal-fired power generation is expected to play a similar role by only 18% of respondents.

“The industry expects more near-term investments reprioritised to existing assets compared to new builds or even investment deferment,” said Harry Harji, the Associate Vice President for Black & Veatch’s Management Consulting Business in Asia.

Unsurprisingly, due to its lower cost of energy, the most significant investment growth in new capacity over the next three to five years is expected in renewable energy, with land and floating solar, energy storage, offshore wind and microgrids being the most popular options.

The solar market is being spurred on by improvements in bifacial solar photovoltaic technology and advanced array configurations yielding.

As a result, we have even seen Facebook look to power its Singapore data center through solar energy from over 1,200 HDB rooftops.

“COVID-19 could serve as an important inflection point that spurs greater digitisation, remote diagnostics and monitoring, and more efficient asset management practices as a whole,” added Mr. Harji.

Nevertheless, threats to reliable grid operations and performance across Asia include slow network capacity investment, underinvestment in more reliable transmission networks, introduction of too much intermittent renewable energy, insufficient energy storage capacity, and natural disasters.

To incite change and tackle these challenges, government regulations are seen as the most influential agent by 66% of respondents as we look out to an uncertain 2021.

By Simi Kaur, Tech Reporter

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VMware releases enterprise blockchain solution

VMware has announced the commercial availability of their blockchain solution for businesses to build networks and decentralised applications.

VMware Blockchain enterprise-grade capabilities like extensibility, security and scalability to unlock data silos, freeing up the flow of data.

“We have been focused on building an enterprise-grade blockchain platform that meets the most stringent application requirements of the financial services industry and other mission-critical distributed workloads that require reliable and high-performance blockchain services,” said Brendon Howe, Vice President and General Manager for Blockchain at VMware.

VMware Blockchain’s Scalable Byzantine Fault Tolerance (SBFT), an enterprise-grade consensus engine was designed to solve the problems of scale and performance in blockchain solutions, while preserving fault-tolerance and defence against malicious attacks when enterprises make multi-party transactions using blockchain.

Using a virtual smart contract execution engine and DAML, an open source smart contract language created by Digital Asset, VMware Blockchain’s is designed to support additional smart contract languages.

“Our co-innovation with VMware on blockchain provides a new way of doing business that can benefit a number of industries. VMware Blockchain, integrated with DAML smart contracts from Digital Asset, provides privacy between participants in the same workflow. Now even competitors can collaborate on a distributed ledger with both trust and privacy,” said Yuval Rooz, the Co-Founder and CEO of Digital Asset.

Organisations like Broadridge Financial Solutions and Australian Securities Exchange (ASX) have already adopted VMware Blockchain.

Broadridge developed blockchain-based solutions to transform the capital market’s infrastructure and help their clients gain operational efficiencies and create new opportunities.

“VMware Blockchain provides a platform for us to model and enforce multi-party agreements on a Scalable Byzantine Fault Tolerant platform. This creates a single, shared and trusted, source of truth enabling the automation and digitisation of repo processes, and reducing reconciliation efforts,” said Horacio Barakat, the Head of DLT Repo for Broadridge Financial Solutions.

As one of the world’s top 10 listed exchange groups, executing millions of trades every month, ASX required a new solution that would support increasing transaction volumes and enable secure data sharing that protects its customers’ privacy.

“The combination of VMware Blockchain and Digital Asset’s expertise in smart contracts and distributed ledger technology is the right partnership to help us transform and modernize Australia’s financial market infrastructure. DLT can help financial services firms transform data, preserve privacy and confidentiality, and remove manual processes that exist in the industry,” said Dan Chesterman, the Chief Information Officer of ASX.

VMware also partnered with blockchain innovator Accenture for its solution.

“By unlocking the real potential of data in our digital world, multiparty systems, supported by blockchain, are reshaping industries and transforming the way companies work together. It’s reshaping financial services, for example, by reimagining how transactions are executed, from payments to post- trade processing,” said David Treat, the Senior Managing Director for Global Blockchain and Multiparty Systems Lead at Accenture.

Blockchain technologies radically streamline and simplify operations, allowing banks, broker-dealers, payment processors, and other financial institutions to shorten processing times, reduce manual processing and duplicative messaging, and create new profit centers with features such as simultaneous trade clearing and settlement.

By Simi Kaur, Tech Reporter

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NTT combines three businesses and appoints new leader for new company in India

NTT has announced it will combine NTT India, NTT Com India and Netmagic to establish a single new operating company on January 1 2021.

The new entity will bring NTT’s technology services and solutions to an extended client base in India.

As part of the new NTT Ltd. India business, Sharad Sanghi will be appointed as its Leader.

With over 20 years of experience in developing Internet backbone infrastructure, Mr. Sanghi was previously the CEO of Global Data Centers and Cloud Infrastructure for Netmagic in India.

“The coming together of three NTT businesses in the Indian subcontinent is a strategic move in the right direction. This reinforces our commitment to helping our clients derive greater value, while delivering business outcomes with an integrated approach to hosted infrastructure, connectivity, security and managed support,” said Mr. Sanghi.

The integration is expected to strengthen NTT’s growth plans in India, where a new hyperscale data center was recently opened in Mumbai by NTT.

“I am confident that Sharad has the leadership track record and breadth of experience that are critical to lead and transform the business with a strong focus on clients, partners and people. I wish Sharad and the India team great success as we launch the next phase of growth in one of the most important markets worldwide for NTT,” said John Lombard, NTT Ltd.’s Asia Pacific Chief Executive Officer.

The new NTT Ltd. India business is set to enhance the organisation’s end-to-end ability to better serve its clients, with services including managed hybrid infrastructure and cloud services.

“Over the years, we have had the privilege of building multi-year technology partnerships with marquee clients in India With the deeper integration of our companies, reinforced with the capabilities of the largest data center and cloud infrastructure player in India, we will truly see the power of OneNTT,” said Kiran Bhagwanani, the CEO of GTM for APAC at NTT Ltd.

According to JLL, India’s data center market is expected to present a US$4.9 billion investment opportunity, following a tripling of data center capacity by 2025.

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ABB selects Google Cloud for cloud expansion and data center optimisation

Swiss technology leader ABB has selected Google Cloud to expand its cloud footprint, focusing on ABB’s Information System services.

This decision is part of ABB’s initiative to increase scalability and resilience of its infrastructure.

“We are excited to be working together with Google Cloud to improve the competitiveness of ABB’s Information Systems services, and the flexibility we offer our internal business customers,’” said Daniele Lisetto, Head of IS Strategy Office and Sponsor of the Rationalizing IT Operations Program at ABB.

Google Cloud and ABB will work together to lay out their cloud migration plan.

“Our choice to include Google Cloud further strengthens our strategic vision and stimulates innovation as we expand the Information Systems’ cloud footprint,” said Prabhu Chakravarthy, Group IS Program Leader at ABB.

Google Cloud’s data science, artificial intelligence and machine learning capabilities will be used to simplify and improve the IS quality assurance through automation and consolidation of identified services housed in ABB’s strategic data centers and remote sites, with a cloud-first approach.

“We’re thrilled about the opportunity for Google Cloud to help ABB in its journey toward powering its information systems services in the cloud, as the company heads towards a more digitised future,” said Dominik Wee, the Managing Director Global Manufacturing and Industrial at Google Cloud.

The migration will be a structured roll out in-line with ABB’s new operating model, signaling their increased focus on cloud adoption and optimising their data center capacity.

By Simi Kaur, Tech Reporter

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Rolls-Royce powers SpaceDC’s first green data center in Indonesia

SpaceDC recently launched the first green data center in Indonesia, powered by Rolls-Royce technology.

Rolls-Royce delivered 3 MTU gas and diesel systems with the latest exhaust aftertreatment technology to provide efficient and clean base load and emergency power as well as cooling for the Jakarta data center.

“There is growing demand for local data centers in Southeast Asia, even more since the COVID-19 crisis … with the trend of decarbonisation, new concepts of power supply for data centers are at the forefront,” said Darren Hawkins, the CEO of SpaceDC.

The diesel systems secure the power supply of the data center, comprising two MTU 20V4000 DS3300 gensets in a 40 ft container with SCR systems to reduce emissions.

“In designing our JAK2 data center, we selected Rolls-Royce, with its MTU products, as our partner because they provide the best in market technology and power efficiency for this data center, which is aligned with our vision of meeting international standards as part of the overall value proposition to our customers in the region and beyond,” added Mr. Hawkins.

A 20-cylinder MTU Series gas genset in a 40ft container was installed as a Combined Heat and Power application, with a total efficiency of above 90%. The MTU gas systems have been designed specifically to withstand hot and humid conditions like those found in Indonesia.

“Deploying generators in a tropical environment like Indonesia comes with a unique set of challenges, especially for a data center environment where uptime is absolutely critical,” said Andreas Görtz, the Vice President Power Generation at Rolls-Royce Power Systems.

“Working with SpaceDC, we’ve seen great synergy in developing complete power generation solutions that are market-leading in terms of efficiency and reliability. And we are proud that they chose us as a partner to support them with our sustainability service and backup power,” said Waluyanto Sukajat, the Acting Managing Director for PT. MTU Indonesia.

As a result of these efficient technologies, SpaceDC’s JAK2 data center has a power usage effectiveness of 1.3.

By Simi Kaur, Tech Reporter

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Singtel launches new SDN platform for cloud networking

Singtel launched Liquid-X, a software-defined, cloud-based networking platform integrating multicloud connectivity, analytics and security for network management.

The solution addresses the growing need for an all-in-one cloud-based solution for enterprises to gain centralised control, flexibility and scalability when managing different networks around the world

“The global pandemic has driven more enterprises to rely on the cloud to host their data and solutions. For enterprises with global operations, it is a challenge to manage multiple clouds hosting their workloads as each cloud requires a separate connectivity,” said Lim Seng Kong, the Managing Director for Singtel Enterprise Business at Group Enterprise.

Liquid-X will be supported by Singtel’s network infrastructure in 362 cities and partnerships with major public cloud and cloud-based software providers. The solution also leverages Singtel’s self-service portal, MyConnect, for its analytics function by selecting the most suitable cloud or internet service provider.

Cloud connectivity is achieved by integrating Liquid-X with Singtel’s Managed Software-Defined Wide Area Network, which covers 20 SD WAN gateways worldwide, for performance monitoring, secure traffic routing and access to public clouds.

Liquid-X represents Singtel’s vision of their digital transformation by combining leading-edge software-defined technologies, network analytics and security for global cloud connectivity.

By Simi Kaur, Tech Reporter

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Panopto expands cloud video solutions with new data center in Australia

Video management system company Panopto has launched a new data center in Sydney, Australia, offering cloud-based video recording solutions to enterprises and higher education institutions in Australia and New Zealand.

The Panopto Cloud operates on multiple Amazon Web Services (AWS) availability zones, with the new data center established to respond to the accelerating global demand for video management capabilities to support distance learning and remote work.

“In the past year, demand for Panopto in Australia and New Zealand has surged, mirroring our global growth. The Panopto Cloud is built to scale, and we’re expanding in direct response to the rapid growth in distance learning and remote work,” said Sean Gorman, COO of Panopto.

Panopto Cloud leverages server redundancy technology to eliminate single points of failure to provide reliable access to Panopto in case of server failures.

Major universities, such as the University of Waikato in New Zealand, have begun storing content on the data center for its cloud-first system strategy.

“By storing our content in-region, Panopto is demonstrating its commitment to their customers in this region and it allows us to reduce operational costs whilst providing world-class continuity of service for our students and faculty,” said Eion Hall, CIO at the University of Waikato.

The Panopto Cloud is built on a multi-tenant architecture for high elastic scalability and enhanced security.

By Jie Yee Ong, Tech Reporter

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Equinix invests $55 million in Osaka data center

Data center giant Equinix has announced plans to invest $55 million on the construction of a data center in Osaka, Japan.

The data center is set to be the company’s third International Business Exchange (IBX) facility, named OS3.

Osaka’s rising digital and financial hub

Home to many innovative startups, Osaka is fast becoming Japan’s newest digital and financial center.

“With the rising adoption of digital transformation, together with the acceleration of advanced technology such as AI and IoT, we are expecting a strong growth of demand for digital infrastructure in Japan, despite the short-term economy slowdown amid COVID-19,” said Mimei Ito, Research Manager for IT Services at IDC Japan.

Osaka ranks just behind Tokyo in terms of concentration of businesses in the country, with many firms in the region involved in important sectors such as energy, financial services, medical services, and manufacturing.

The expansion of the Equinix data center in Osaka reflects a rapid increase in the deployment of digital workloads among enterprises and their customers in Japan’s second-largest metropolitan area, which is expected to accelerate further through enhanced interconnectivity of cloud ecosystems.

“As a large metropolitan area with many global and locally based enterprises, Osaka has emerged as a significant market. In the past years, we have seen rising demand for secure, high-performance, and low-latency connectivity in the Kansai area,” said Kuniko Ogawa, Managing Director of Equinix Japan.

OS3’s establishment is hoped to contribute greatly to the digital ecosystem in the region, offering close proximity to major internet and peering exchanges along with low latency connections to nearby major cities such as Kyoto and Kobe.

“With our planned OS3 IBX data center, backed by our global footprint and vast array of services offered on Platform Equinix, we are set to expand our ability to bring together and interconnect the infrastructure that businesses need to fast-track their digital advantage,” Ms. Ogawa continued.

Expanding connectivity

OS3 will integrate Equnix’s interconnectivity solution, Equinix Fabric, to allow businesses to connect between their own distributed infrastructure and any other company’s cloud infrastructure.

“The expansion of the Equinix data center in Osaka reflects a rapid increase in the deployment of digital workloads among enterprises and their customers in Japan’s second-largest metropolitan area. This is expected to accelerate further through enhanced interconnectivity of cloud ecosystems,” said Ms. Ito.

The first phase of the facility is expected to be approximately 33,000 square feet wide, providing over 900 cabinets of storage space. When completed, it will have up to 2,500 cabinets in a 89,340 square feet space.

Jeremy Deutsch, President of Equinix Asia-Pacific, commented: “Our expansion in Osaka marks another key milestone in our ongoing plans to deliver Platform Equinix to more businesses in the fast-growing Asia-Pacific region. With our world-class infrastructure and solutions, we will continue to be the trusted partner of digital leaders by enabling them to seize the opportunity with agility, speed and confidence.”

Equinix’s two existing IBX data centers in Osaka currently host content for over 130 companies in a 64,500 square feet colocation space.

Earlier this year, Equinix announced a US$1 billion joint venture with GIC to develop and operate hyperscale data centers in Japan. The three initial facilities, one in Osaka and two in Tokyo, will serve the unique core workload deployment needs of a targeted group of hyperscale companies, including the world’s largest cloud service providers.

By Jie Yee Ong, Tech Reporter

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Mitratel and Pos Properti to develop digital infrastructure in Indonesia

Telecommunications company Mitratel and property management consultant Pos Properti have partnered to further develop digital infrastructure like ICT and IoT in Indonesia.

In a Memorandum of Understanding (MoU) signed by the state-owned enterprises, Miratel and Pos Properti will also work to support 5G readiness in the country.

“The signing of this memorandum of understanding opens the initiation of mutually beneficial strategic cooperation by utilising the potential, expertise and facilities owned by Mitratel and Pos Properti for infrastructure development and communication technology services in an effort to support 5G readiness in Indonesia,” said Teddy Hartoko, President and Director of Mitratel. 

The collaboration will include a feasibility study for the deployment of these technologies.

Indonesia’s digital transformation potential

As an emerging market in Southeast Asia, Indonesian corporations have been actively pursuing digital transformation strategies and partnerships to unlock the region’s tech potential. Huawei’s and Microsoft’s collaboration with the government are latest examples of international tech giants working to push the country towards greater digitalisation.

Mitratel currently has more than 22,000 cell towers in the country, and possesses expertise in important areas in IoT, including disaster management and smart monitoring. The collaboration is expected to benefit different industries that both companies are involved in, including businesses in economic, financial, legal, and operational sectors.

By Jie Yee Ong, Tech Reporter

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Dell revenue up to $23.5 billion in Q3 2020

Dell Technologies has released its financial results for the third quarter of its 2021 fiscal year, seeing a 3% increase in year-on-year revenue growth to US$23.5 billion.

Operating income was at US$1.1 billion, a 35% year-on-year increase, while net income was US$881 million, a significant 60% year-on-year growth compared to $552 million in Q3 2019.

“Technology has never been more important, and as the world evolves, so does our business,” said Jeff Clarke, Vice Chairman and Chief Operating Officer of Dell.

Several factors contributed to the rise in revenue across business categories, including unprecedented demand for remote work, as well as learning and gaming solutions.

“In the third quarter, we drove value by expanding profitability at a significant multiple of revenue and generated $3 billion in operating cash flow,” said Tom Sweet, the Chief Financial Officer of Dell.

Dell accelerated their as-a-Service strategy and hybrid cloud capabilities at the edge with a view to win in these growing markets and make it easy for customers to manage data and workloads across their operations.

“We delivered differentiated performance through our diversified portfolio and are leaning into growth opportunities while managing operating expenses in a disciplined way,” Mr. Sweet added.

In October, Dell announced the expansion of its as-a-Service capabilities with Project APEX to unify PC and IT infrastructure and deliver simplified solutions.

By Jie Yee Ong, Tech Reporter