Asian cloud providers prefer regional service providers: Survey
Published 25 January 2021
Asian businesses prefer regionally-based cloud providers as they can better serve their needs, revealed a survey commissioned by Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group.
Over 1,000 participants from Hong Kong, Malaysia, Singapore, India, Indonesia, and the Philippines responded to the survey, which was conducted in late 2020 by an independent research organisation to understand the role of cloud solutions and confidence in Asian innovation among the business community.
The survey found that 65 per cent of the businesses in Asia have already adopted at least one technology solution from an Asian provider, while more respondents (72 per cent) said they believe Asian providers can provide better solutions because they have a better sense of understanding of the Asian mindset.
Among the regions represented in the survey, 74 per cent of Hong Kong companies have adopted local solutions.
“It is very encouraging to see the high level of confidence in Asian innovation among businesses in the region. With digitalization so strong a trend, especially on the back of the pandemic, we believe there will be many new opportunities to build on the strong perception of the region’s cloud capabilities,” said Selina Yuan, President for International Business, Alibaba Cloud Intelligence.
The survey also found a shift of customer priorities from integrating with the existing IT infrastructure to the security credentials of the vendors after the pandemic. More than half (58 per cent) of the businesses surveyed found the security credentials to be the most important, especially in markets like the Philippines (62 per cent).
The survey is an interesting insight into what businesses think, especially after the Covid-19 onslaught and in the era of increasing regulatory mandates with regard to data protection. Already, regulations such as GDPR, which is mandated by the European Union, place demand a much higher level of data-related compliance. Other major countries, such as India are also in the process of framing laws, which could have higher levels of data compliance.