Dubai Airports Launch Multi-channel Customer Contact Centre

Dubai Airports, the operator of Dubai International Airport (DXB) has launched a new customer contact centre that provides always-on access to DXB customer service professionals anytime, anywhere, at their convenience on their channel of choice. The new contact centre blends live and technology-enabled services for travellers to access support via phone, email, live chat, social […]

Policybazaar sees Rise in Travel Insurance Demand in the UAE, one of the leading insurance and financial products marketplaces, said that there has been a significant rise in demand for travel insurance in FY 21-22 in the UAE. The fintech company saw a 150 per cent increase in the sale of travel insurance policies where travellers bought more policies in Quarter 2 in comparison […]

Government of Odisha approves ‘IT Policy 2022’

Odisha state cabinet has approved ‘IT policy 2022’ that seeks to position the state as a preferred IT outsourcing destination and boost investments and employment. The Government of Odisha has been at the forefront in the adoption of emerging technologies in IT to drive and transform governance in the state to positively impact the lives […]

A Leading Enterprise Data Solutions Provider Announces Enhancements to the Cloud

TIBCO Software, Inc., one of the leading providers of enterprise data, has announced enhancements to TIBCO Cloud Integration offerings. This is TIBCO’s iPaaS offering, powered by TIBCO Cloud, which expands the potential for integration of applications, data, and devices across hybrid environments, assisting customers grappling in a volatile business world to accelerate business outcomes, the […]